International shipments

Thank you for your interest in our jewellery! First of all we would like to apologize for the fact that our webshop is only available in the dutch language at this moment. We are a dutch online jeweller, selling silver chains and bracelets. All of the items we sell are hallmarked “925” at the dutch assay office*. This guarantees a real sterling silver piece of jewellery.

Even though our webshop isn’t exactly designed for international customers, we have some good news for you: we do ship abroad! See the table below for more information about international shipments fees. If you are interested in ordering from us you can try to place your order online. The foreign countries currently available in our online checkout are: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Liechtenstein, Luxemburg, Monaco, Norway, Poland, Portugal, Spain, Sweden.

We find that most of our international customers have no problem with the fact that the checkout process is in dutch. However, if you don’t succeed, if you don’t want to try or if your country is not on the list, you can also place your order by sending us an e-mail. We would need the following information from you:

• Name
• Adress
• Phonenumber
• E-mail-address (if you’d like to pay with Paypal, give us the e-mail-address that’s linked to your Paypal account).
• and of course the name of the article you’d like to order including the width (=breedte) and length (=lengte).

We will then send you an invoice and a Paypal request for payment or a Visa/Mastercard payment link through e-mail. This way you can pay for your order safely and quickly.
If you have any questions you can contact us through email: info@kettingenenarmbanden.com or by leaving a message here.
We hope you enjoy your shopping experience with us and would love to welcome you as a new or returning customer soon.

Please note that shipping times strongly depend on the destination country and are always an estimate. For more detailed information per country go here and find the delivery time for each county in the "parcels with track & trace" column. We are not responsible for delays in shipment due to customs or other international shipping delays. Orders that ship internationally may incur additional taxes, duties, VAT, and other fees associated with customs. We are not responsible for these charges and they are the responsibility of the recipient. Please verify or get an estimate of what these charges might be before placing an international order. All shipping charges mentioned include only the cost of shipping the order. All taxes, duties, and other fees charged are not included in the shipping charges and are the responsibility of the recipient.

*Exept if the item weighs less than 8 grams.